1/8/2024 0 Comments Purple nurpleIf the substituted variety is not acceptable to the Buyer, it must be returned unopened to us within 15 days of receipt.Īny refund claim will be processed within 10 working days once request of cancellation of item(s) is received or after receipt of the product by us or after we establish the goods sold by us did not conform to the Standards. In any case where we are unable to supply the variety ordered we shall be entitled to send what we consider the most suitable alternative unless otherwise requested. Replacement is subject to the availability of the product in our stock. The defective product will need to be shipped back to us and a replacement will be shipped immediately on receipt of the defective product. In such circumstances, before using the product, please write to us. We will replace the product to your satisfaction at no extra cost. Please advise us immediately if there is any sign of damage. There could be certain circumstances beyond our control where you could receive a damaged product. On receipt of all goods inspect carefully.
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